LEGAL
FAQs
Registrations and Payments
Registration for workshops and training is done through our website, following the registration instructions provided for each specific event.
We accept various payment methods, including credit card and bank transfer. Payment options available are displayed during the registration process.
Our cancellation policy varies depending on the timing of cancellation relative to the event date. For specific details, please refer to the Payment and Cancellation section in the Terms and Conditions.
Refunds may be subject to penalties depending on the proximity of the event date. For specific details, please refer to the Payment and Cancellation section in the Terms and Conditions.
Yes, it is possible to transfer your registration to another event, provided that this request is made at least one week in advance of the original event date. Please contact us.
Yes, it is possible to transfer your registration to another person, provided that this request is made at least 48 hours in advance of the original event date. Please contact us.
Event Details
Our workshops and training are open to anyone interested, from beginners to experienced professionals. Specific information about the target audience for each event will be provided in the event description.
Yes, all our training events are issued a digitally signed participation certificate, detailing the number of training hours and the type of training. In the case of workshops, we issue a certificate of participation upon request.
We conduct events in both Portuguese and English. Information about the language of each event will be provided in the event description.
For more information about a specific event, including details on content, timing, and trainers, please refer to the event page on our website. If you need further clarification, do not hesitate to contact us.
The duration of each workshop or training varies depending on the theme and format of the event. Information about the duration will be provided in the description of each event.
Yes, events include educational material or additional resources to support participants in the learning process. Details about available resources will be provided during the event.
Partners
To become a partner of Porto Learning Experience, please contact us through the contact form on our website or through our contacts.
As a partner of Porto Learning Experience, you will have the opportunity to collaborate on the organization of training events. Bring your knowledge and experience, and we'll take care of logistics and managing registrations.
We are open to considering different types of partnerships, including collaborations in organizing events, technical training, or even brand promotion. Please contact us to discuss potential partnership opportunities.
Partners for organizing workshops and training are selected based on alignment of goals, values, and areas of expertise. We also consider the reputation and previous experience of potential partners.
To learn more about available partnership opportunities, please contact us to schedule a meeting.
Safety and Responsibilities
During events, participants are responsible for following all instructions provided by the Porto Learning Experience team, including safety measures and established protocols. Additionally, participants must respect the rights of other participants and contribute to a positive and respectful learning environment.
If the event is canceled by Porto Learning Experience due to unforeseen circumstances, a full refund will be issued. We will make every effort to communicate any cancellations in advance.
Space Rental Service
The space for rental includes internet access, audiovisual equipment, chairs, and tables. Other resources may be available upon request or as additional services.
Space reservations are made in advance and are subject to availability. Details about payment and cancellation policies will be provided during the booking process.
Yes, we are available to schedule visits to the space before booking so you can evaluate the facilities and discuss your specific needs.
Yes, we are open to discussing your specific needs and customizing the space as necessary to meet expectations.
The availability times for space rental may vary. Please contact us to check availability and schedule your desired time.
Event organizers are responsible for ensuring the safety and well-being of participants during the event. We will provide guidance and support to help ensure that the event is conducted safely.
We can provide catering options and food services for events held in the space, upon request. Please contact us to discuss your specific catering needs.
Communication and Support
Yes, we value input from our participants. If you have ideas for topics or want to be our partner, please contact us and share your ideas.
For more information about group discounts, please contact us directly.
You can contact our team through the contact form available on our website or through the contact details provided on the Contact Us page.
Use of Images and Data
The photos and videos taken by Porto Learning Experience during events may be used for promotional purposes. By participating in the event, you consent to the use of these photos and videos for promotional purposes. If you do not agree with this policy, please inform us.
Participants' personal information is treated with the utmost care and protection. Porto Learning Experience respects participants' privacy and complies with all applicable data protection laws and regulations. Personal information is collected only for specific purposes related to event organization and is not shared with third parties without the participant's consent, except as required by law or to protect Porto Learning Experience's legitimate interests. For more information, please see our Privacy Policy available on our website.
Porto Learning Experience adopts strict privacy policies to guarantee the security and confidentiality of participants' personal information. For more information, please consult our Privacy Policy available on our website.
